Data Protection Notice (KVKK)

Personal Data Protection Law (Law No. 6698)

This information notice has been prepared in accordance with Law No. 6698 on the Protection of Personal Data ("KVKK") for the purpose of informing you about the processing of your personal data.

1. Identity of the Data Controller

Company Name: PingLingo App
Email: contact@pinglingoapp.com

2. Personal Data Processed

When using the PingLingo service, the following personal data may be processed:

Identity Information: Name, surname
Contact Information: Email address
Customer Transaction Information: Subscription information, payment history
Transaction Security Information: IP address, session information
Marketing Information: Language preference, interests, learning level
User Activity Information: App usage time, learning progress

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

Establishment and performance of service contract
Provision of subscription services
Sending personalized content and notifications
Conducting customer satisfaction and support services
Development of products and services
Statistical analysis and reporting
Fulfillment of legal obligations
Conducting information security processes

4. Legal Grounds for Processing Personal Data

Your personal data is processed based on the following conditions specified in Articles 5 and 6 of the KVKK:

Being necessary for the establishment or performance of a contract
Being mandatory for the data controller to fulfill its legal obligation
Processing of data being mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject
Your explicit consent

5. Transfer of Personal Data

Your personal data may be transferred to third parties in the following cases:

Supabase: Data storage and authentication services (USA)
OpenAI: Artificial intelligence-powered content generation (USA)
Payment Institutions: App Store, Google Play subscription transactions
Legal Obligations: Authorized public institutions and organizations

The transfer of your personal data abroad is carried out within the scope of Article 9 of the KVKK.

6. Method of Collecting Personal Data

Your personal data is collected through the following methods:

During registration and use through the mobile app
During website visits
Through email or contact forms
Through our social media accounts

7. Your Rights Under the KVKK

Pursuant to Article 11 of the KVKK, you have the following rights:

To learn whether your personal data is being processed
To request information if your personal data has been processed
To learn the purpose of processing your personal data and whether they are used in accordance with their purpose
To know the third parties to whom your personal data is transferred, domestically or abroad
To request correction if your personal data is incomplete or incorrectly processed
To request deletion or destruction of your personal data within the framework of the conditions set forth in Article 7 of the KVKK
To request notification of correction, deletion, or destruction operations to third parties to whom personal data has been transferred
To object to the emergence of a result against you through the analysis of processed data exclusively by automated systems
To request compensation for damages in case you suffer damages due to the unlawful processing of your personal data

8. Application Method

You can apply to exercise your rights under the KVKK through the following methods:

Email: contact@pinglingoapp.com
Written Application: By hand or through a notary to [Address]
Mobile App: Profile → Settings → Data Request

Your applications will be responded to within 30 days at the latest.

9. Data Retention Period

Your personal data is retained for the period required by the processing purposes or for the periods stipulated in the relevant legislation. When the retention period expires, your personal data will be deleted, destroyed, or anonymized.

10. Contact

For any questions about the KVKK and your personal data:
Email: contact@pinglingoapp.com